Frequently Asked Questions
This article brings together answers to the most common questions about using VisitorRego. Each question below links to a step-by-step guide or further information.If you can’t find the answer you’re looking for, please contact our friendly support team. and we’ll be happy to help.
VR Portal Accounts & Access
Visitor & Staff Management
Authorisation Management
Emergency Reports
Self-Registration & Customisation
Printers & Labelling
Hardware & Peripherals
Notifications
Support & General Questions
Related Articles
Pre-Registration
The Pre-Registration feature allows organisers to send meeting invitations in advance to people who will be coming onsite, complete with all necessary site details. This lets attendees enter their information ahead of time and view and acknowledge ...
Auto-certify Individuals using Questionnaires
Authorisations can be set up to be automatically certified when an individual is onboarded. There are several ways in which individuals can be automatically certified through the process of onboarding. One of these ways is by having the individual ...
Onboarding
The Onboard page allows you to add and onboard individuals in bulk who require authorisation to be onsite. The purpose of onboarding is to enable a site to easily welcome new individuals and inform them of the steps needed to comply with site access ...
Onboard Individuals
The Onboard Individuals page allows you to add and onboard individuals who require authorisation to be onsite. The purpose of this feature is to enable a site to easily welcome new individuals and inform them what they need to do to comply with site ...
Setting a Password for the Options Menu
To maintain the security of your VisitorRego system, we offer a feature that allows you to password protect the Options Menu. This feature serves to prevent unauthorised access to critical settings, ensuring that only authorised personnel can make ...