Adding Multiple Email Addresses or Mobile Numbers to a Staff Member
VisitorRego allows you to send notifications to more than one contact for a single staff member. This is useful in situations where, for example, a PA or EA should also be notified when someone signs in to meet with their manager.
The recommended method for adding additional contacts is via the VR Portal. However, if your staff list is maintained through an Active Directory integration, a different approach is required to ensure additional contacts are preserved.
The recommended method for adding additional contacts is via the VR Portal. However, if your staff list is maintained through an Active Directory integration, a different approach is required to ensure additional contacts are preserved.
Adding Additional Contacts through VR Portal
1. Using your web browser, navigate to website https://p.visitorrego.com/ and log into VR Portal.
2. Hover over Staff in the navigation menu on the left.
3. Click on Staff List in the Staff menu.
4. Click on the staff member's name you would like to update.
To add additional email recipients:
Enter the secondary email address into the EmailCC field.
If you are adding more than one, separate each address with a semicolon.
For example: jane@abc.com;paul@abc.com.
To add additional mobile recipients:
If you are adding more than one, separate each address with a semicolon.
For example: jane@abc.com;paul@abc.com.
To add additional mobile recipients:
Enter the secondary mobile number directly after the primary mobile number in the Mobile field, separated by a semicolon.
For example:
For example:
0212345678;0273456789.5. Once done, click Update to save your changes.
All email addresses and mobile numbers listed for the staff member will receive notifications when a visitor signs in to meet them.
Adding Additional Contacts through Admin Mode (For Sites Using AD Staff Loads)
If your staff list is maintained via an automatic Active Directory load, any manual updates made in the VR Portal may be overwritten during the next sync. To prevent this, the affected staff member must be marked as “Maintain by VR” in Admin Mode on the kiosk.
1. From VisitorRego’s Admin mode, select, File > Maintain Staff.
2. Find and select the staff member you want to update.
2. Find and select the staff member you want to update.
To add additional email recipients:
Enter the secondary email address into the Email field.
If you are adding more than one, separate each address with a semicolon.
For example: jane@abc.com;paul@abc.com.
To add additional mobile recipients:
If you are adding more than one, separate each address with a semicolon.
For example: jane@abc.com;paul@abc.com.
To add additional mobile recipients:
Enter the secondary mobile number directly after the primary mobile number in the Mobile field, separated by a semicolon.
For example:
For example:
0212345678;0273456789.3. Scroll to the right and tick the checkbox Maintain by VR for this staff member to prevent automatic overwriting by AD staff loads.
4. Close the Maintain Staff window to save your changes.
All email addresses and mobile numbers listed for the staff member will receive notifications when a visitor signs in to meet them.
For full instructions on maintaining staff in VR Portal, please refer to our Staff List knowledge base article.
For an overview of all available staff loading options, see our Overview of Loading Staff article.
For an overview of all available staff loading options, see our Overview of Loading Staff article.
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