RSVP
The RSVP page in VR Portal allows you to pre-register visitors in bulk prior to them arriving onsite. You can then pre-print labels for the visitors so that all they need to do is scan their label to sign-in once they arrive onsite.
To pre-register visitors in bulk, a spreadsheet is imported into VR Portal from your PC.
Access the RSVP page
1. Using your web browser, navigate to website https://p.visitorrego.com/ and log into VR Portal.
2. Hover over PreRegister 
in the navigation menu on the left.
3. Click on RSVP in the PreRegister menu.
If
your VR portal login has access to more than one site you will be able
to toggle between sites using the site selector drop-down field.
To switch sites, click on the Sites drop-down field at the top left of the page, then select which site you wish to maintain.
Downloading the CSV template file
The first step is to download the CSV template. Upon accessing the RSVP page for the first time a sample row will be present which forms the CSV template columns.
1. Download the CSV template by clicking the Export drop-down field found at the top right of the page, then click on the CSV option.
2. Once you have downloaded the CSV template file, open it up using your spreadsheet editor (e.g. Excel).
Editing the CSV template file
1. Enter the visitor details into the respective columns.
The key details for a successful import are Name and Appointment (the date of the registration). Meeting With (the staff member the visitor is meeting with) and Staff Email (the staff member’s email address) should be entered to enable sign-in notifications to be sent to the relevant staff member. You may also include additional information such as Organization to provide a more complete registration record and for printed label details.
The Appointment field can include either a date only, or a date and time.
If only a date is entered (e.g. 30/04/2026), no specific time will be applied and the default time will be set to 12:00AM when imported into VR Portal.
If a time is included (e.g. 30/04/2026 9:00AM), it will be displayed alongside the date in VR Portal.
If only a date is entered (e.g. 30/04/2026), no specific time will be applied and the default time will be set to 12:00AM when imported into VR Portal.
If a time is included (e.g. 30/04/2026 9:00AM), it will be displayed alongside the date in VR Portal.
Details of what each of the columns are for can be found below.
Name - The visitors full name (mandatory)
Organization - The visitors company (optional).
Email - The visitors email address (optional).
Mobile - The visitors mobile phone number (optional).
Vehicle - The visitors vehicle registration (optional).
Meeting With - The staff member the visitor will be meeting with. The name needs to match the staff members name in your staff list for notifications to be sent correctly (optional).
Staff Email - The email address of the staff member the visitor will be meeting with. The email address needs to be entered for notifications to be sent correctly (optional).
Location - The location of where the visitor will be meeting (optional).
Appointment - The date the registration will take place (mandatory).
Note - Insert any notes about the pre-registration here (optional).
The sample row can be deleted (otherwise it will be loaded as pre-registration when you come to import).
2. Save the file as .csv (Comma Delimited).
Importing the CSV file
1. Import the CSV file by clicking the Import button found at the top right of the RSVP page in VR Portal.
2. Select the CSV file containing the visitors details you have previously entered, then click Open.
If the import was successful, a window will appear stating that the appointments were uploaded.
You will then see the visitors loaded on the RSVP upload page.
The information will automatically synchorinise to your VisitorRego unit.
Entries can be deleted from the list by clicking on the rubbish bin icons at the very right of each row.
To delete all entries, click on the Delete All button at the top right of the page.
Pre-Printing the Labels
You can view the appointments from VisitorRego's Admin Mode on the VisitorRego unit itself.
This part of the process is done at the VisitorRego unit itself.
1. Toggle to VisitorRego Admin Mode by tapping on VisitorRego.com in the top left corner of the Self-Registration screen.
2. Click File> Pre Register to show all appointments made.
3. To pre-print a label for a visitor or visitors, check
the checkbox to the left of their name, then click the 'Print Label (Only)' button.
Once the label is printed it can be given to the visitor on arrival. They can
scan this label to sign in using the scanner to register normally, then scan it again to sign when they leave.4. Toggle back into VisitorRego Self-Registration mode by closing the Pre-Register window, then click on File> Self Registration.
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