1. From VisitorRego's Admin mode, select Options> General tab, then expand the ID section.
2. Tick the checkbox Take Photo to turn on the function.
3. Once done, close out of the System Setup menu and toggle back to Self-Registration mode.
How Photo Capture Works During Sign-In
When the Photo ID feature is enabled, a live camera preview will appear in the top-right corner of the Self-Registration screen.

After the person enters their details and presses the Press to Register button, a photo is automatically captured using the webcam.
Once
they are taken to the Health and Safety slides, the captured photo will
be shown in the top-right corner of the screen, allowing them to
confirm that the image looks correct.

A Retake button appears below the photo. If they would like to capture a new image, they can press Retake.
Doing
so will display a new live camera preview in the top-centre of the
screen, along with a Smile button below it. Pressing the Smile button
will capture a new photo.
After
reviewing the new image, the person can proceed to acknowledge the
Health and Safety requirements to complete the sign-in process.
Photo Display in Notifications and Reports
Once
a photo is captured during sign-in, it becomes part of the person’s
registration record and is made available in the following places:
Arrival Notification Emails
If
the person selects a staff member they are meeting with, the captured
photo is included in the arrival notification email sent to that staff
member. This helps provide a visual confirmation of who to expect.

VR Portal Reports
The photo can be viewed by opening the person’s registration profile on the following VR Portal pages:
This allows easy review of who has been onsite, which is particularly useful for auditing or security purposes.
On-Screen Notification Windows
The captured photo also appears in the following on-screen notifications:
Sign-Out Confirmation Window
When the person signs out, a notification window appears in the top-left
corner of the screen confirming they have been signed out. If the Photo
ID feature is enabled, their photo is displayed here.
Returning Sign-In Recognition
When a person who has previously registered begins signing in again, the
system checks for a match in the database. If a match is found, a
window appears in the top-left corner confirming their name and asking
them to check that the displayed details are correct. Their photo is
shown in this window for confirmation.
If the details do not match, they can press Help, this isn't my details to register as a new person.