Restarting your VisitorRego device correctly helps keep it running smoothly. Improper shutdowns, such as unplugging the device or holding down the power button, can cause software or hardware issues.
Before restarting, you’ll need to toggle out of Self-Registration mode to access Admin Mode/Windows desktop. Once in Admin Mode, you can safely restart the device. Follow the steps below to complete the process:
1. Toggle to Admin Mode
Click or tap the VisitorRego.com name in the top-left corner of the Self-Registration screen. This will toggle you out of Self-Registration mode and grant access to Admin Mode.
If Self-Registration mode is
password-protected on your VisitorRego device, enter the password into the name field. Then, tap on the
VisitorRego.com name in the top left corner of the screen to toggle out. Avoid clicking on other fields or buttons during this process.
2. Restart Windows
Once in Admin Mode/Windows desktop, open the Start Menu by tapping the Windows icon in the taskbar.
Tap the Power icon, then select Restart.

Windows will close programs and restart the device safely.
Some VisitorRego devices also have a
Restart this PC shortcut in the top-right corner of the desktop. This provides a quick way to restart the device without opening the Start Menu.

After restarting, allow the device to fully boot. This ensures all software and updates are applied correctly.