Recent Articles
Customising the On-Screen Keyboard (OSK)
VisitorRego allows you to change the appearance and layout of the on-screen keyboard (OSK) to better suit your branding, accessibility needs, or hardware setup. These customisation options also apply to other buttons and elements throughout the ...
Changing and Updating Graphics
With VisitorRego, you have the ability to personalise the on-screen graphics to match your organisation's branding and site-specific needs. You can update key graphics such as the welcome screen, background screen, health and safety slides and ...
Issuing and Receipting Valuables
The Valuables function allows you to efficiently manage assets by issuing and receipting valuables to people registered onsite. This function tracks valuables as they are signed out and back in, ensuring accurate records of all transactions for ...
Setting Up Valuables
The Valuables function is designed for the effective management of assets by allowing you to issue and receipt valuables to people registered onsite. You can add valuables to VR Portal, enabling you to sign them out and back in upon completion. Each ...
Pre-Qualification for Individuals
The Pre-Qualification process enables individuals requiring onsite authorisation to self-onboard. This self-service approach removes the necessity for Site Administrators to manually add individuals, assign authorisation templates, and send ...
Popular Articles
Changing the Label Roll on a Dymo 450 Label Printer
This guide applies to the Dymo LabelWriter 450 Label Printer. 1. Open up the lid of the label printer. 2. If a roll of labels was already loaded, press the label the label eject button to eject the labels. 3. Remove the spool from the printer 4. ...
Scanner Troubleshooting
If you are experiencing issues with your scanner, the troubleshooting guide below may help you fix the issue. Generally, most scanner issues can be resolved by resetting the scanner. Reset the scanner by unplugging it from the VisitorRego unit, then ...
Brother Printer Configuration
After setting up a label printer in VisitorRego, it is important to configure the printer to the correct label size that it uses. This article refers to the Brother QL-700 Label Printer. Drivers for the printer should already be installed. If not, ...
Changing the Label Roll on a Brother QL-700 Label Printer
This guide applies to the Brother QL-700 Label Printer. 1. Locate the keys to your VisitorRego unit and open the enclosure that houses the label printer. 2. Open the print cover using the indent pictured (if applicable). 3. Remove the old label roll ...
Personal ID Sign-In Options
VisitorRego's Personal ID feature simplifies site access for visitors, contractors, and staff by offering a convenient and efficient sign-in process. Personal IDs serve as unique identifiers that individuals can scan for quick and reliable sign-ins ...
Support articles for VisitorRego software