Knowledge Base
VisitorRego
Support articles for VisitorRego software
Recent Articles
Changing and Updating Graphics
With VisitorRego, you have the ability to personalise the on-screen graphics to match your organisation's branding and site-specific needs. You can update key graphics such as the welcome screen, background screen, health and safety slides and ...Issuing and Receipting Valuables
The Valuables function allows you to efficiently manage assets by issuing and receipting valuables to people registered onsite. This function tracks valuables as they are signed out and back in, ensuring accurate records of all transactions for ...Setting Up Valuables
The Valuables function is designed for the effective management of assets by allowing you to issue and receipt valuables to people registered onsite. You can add valuables to VR Portal, enabling you to sign them out and back in upon completion. Each ...Pre-Qualification for Individuals
The Pre-Qualification process enables individuals requiring onsite authorisation to self-onboard. This self-service approach removes the necessity for Site Administrators to manually add individuals, assign authorisation templates, and send ...Authorisation Expiry Reports - An Overview
Authorisation Expiry Reports provide Site Administrators with information about authorisations that are due to expire, have expired, or are not yet certified. Automatically generated and emailed every Monday, these reports help Site Administrators ...
Popular Articles
Changing the Label Roll on a Dymo 450 Label Printer
This guide applies to the Dymo LabelWriter 450 Label Printer. 1. Open up the lid of the label printer. 2. If a roll of labels was already loaded, press the label the label eject button to eject the labels. 3. Remove the spool from the printer 4. ...Brother Printer Configuration
After setting up a label printer in VisitorRego, it is important to configure the printer to the correct label size that it uses. This article refers to the Brother QL-700 Label Printer. Drivers for the printer should already be installed. If not, ...Changing the Label Roll on a Brother QL-700 Label Printer
This guide applies to the Brother QL-700 Label Printer. 1. Locate the keys to your VisitorRego unit and open the enclosure that houses the label printer. 2. Open the print cover using the indent pictured (if applicable). 3. Remove the old label roll ...Personal ID Sign-In Options
VisitorRego's Personal ID feature simplifies site access for visitors, contractors, and staff by offering a convenient and efficient sign-in process. Personal IDs serve as unique identifiers that individuals can scan for quick and reliable sign-ins ...Enabling the reception bell and selecting the graphic file
To use the reception bell it needs to first be enabled. The graphic for the reception bell must also be configured. To enable the reception bell and select the graphic, please follow the steps below. 1. From VisitorRego's Admin mode select Options> ...